At ZaSa Hub, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase through zasahub.co.uk.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
ZaSa Hub operates the e-commerce website zasahub.co.uk, providing products and online shopping services to customers.
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Email: sales@zasahub.co.uk
2. Information We Collect
When you use our website or place an order, we may collect information that is necessary to process your purchase and provide our services.
This may include:
- Full name
- Billing and delivery address
- Email address
- Telephone number
- Order and purchase details
- Payment-related information
- Website usage and technical information
- Information you provide when contacting our customer service team
We only collect information that is reasonably necessary for the purposes described in this policy.
3. How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Arrange delivery of purchased products
- Process payments
- Communicate with you about your orders
- Respond to enquiries and customer service requests
- Manage returns, refunds and other order-related matters
- Improve our website, products and services
- Maintain website security and prevent fraud or misuse
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy unless required or permitted by law.
4. Payment Information
Payments made through our website may be processed by third-party payment providers.
Depending on the payment method you choose, your payment information may be collected and processed directly by the relevant payment provider. ZaSa Hub does not intend to store complete payment card details on its own systems.
You should review the privacy policy of the payment provider used for your transaction for further information about how your payment information is handled.
5. Cookies
Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.
Cookies may be used to:
- Keep the website functioning correctly
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance
- Support relevant marketing or analytics activities, where applicable
Where required by law, we will ask for your consent before using non-essential cookies.
You can also manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.
6. Sharing Your Information
We may share relevant personal information with trusted third parties where necessary to operate our business and provide our services.
These may include:
- Payment service providers
- Delivery and courier companies
- Website hosting and technology providers
- IT, security and technical service providers
- Analytics or marketing service providers, where applicable
- Professional advisers or authorities where required by law
We only share information where there is a legitimate reason to do so and, where appropriate, under suitable contractual and security arrangements.
We do not sell your personal information to third parties.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Certain information may need to be retained for longer periods where required for accounting, tax, legal, regulatory, fraud prevention or dispute-resolution purposes.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
9. Your Privacy Rights
Depending on your circumstances and applicable UK data protection law, you may have rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Request restriction of processing in certain circumstances
- Object to certain types of processing
- Request transfer of your information where the right to data portability applies
- Withdraw consent where processing is based on your consent
These rights are subject to applicable legal conditions and exemptions.
To exercise a privacy right or ask a question about your personal information, contact us at:
10. Marketing Communications
If we send marketing communications, we will do so in accordance with applicable privacy and electronic marketing laws.
Where consent is required, we will obtain your consent before sending relevant marketing communications.
You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.
12. Children’s Privacy
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.
Any updates will be posted on this page, together with the revised Last Updated date.
We recommend checking this page periodically to stay informed about how we protect your information.
14. Contact Us
If you have any questions about this Privacy Policy, your personal information, or how we handle your data, please contact us:
ZaSa Hub
Email: sales@zasahub.co.uk
Website: zasahub.co.uk
